At A-Z Mart, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website or make a purchase.

1. Information We Collect

When you visit or make a purchase from A-Z Mart, we may collect the following personal information:

• Name, email address, phone number

• Shipping and billing address

• Payment details (processed through secure payment gateways)

• IP address and browser/device information

• Purchase history and preferences

We only collect the information necessary to fulfill your order and provide a better shopping experience.

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2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders

• To contact you regarding your order or support queries

• To send you updates, promotional offers, and newsletters (only with your consent)

• To improve our website, services, and customer experience

• To comply with legal or regulatory requirements

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3. Sharing Your Information

We do not sell or rent your personal information to third parties.

However, we may share limited data with:

• Delivery partners and logistics providers to ensure smooth order shipment

• Payment gateways for secure transaction processing

• Marketing tools (like SMS/email platforms) with your consent, for order updates and promotions

• Law enforcement if legally required to do so

All such partners are bound to respect the confidentiality of your information.

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4. Data Security

We take data protection seriously and implement the latest security measures to safeguard your information. This includes:

• SSL encryption for safe data transmission

• Restricted access to sensitive data

• Use of trusted third-party services that comply with global security standards

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5. Cookies

Our website uses cookies to:

• Enhance site performance

• Personalize your experience

• Track user activity to improve our content and layout

You can choose to disable cookies in your browser settings, though this may affect certain site functionalities.

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6. Your Rights

As a user, you have the right to:

• Access or request a copy of the personal data we hold

• Correct inaccurate or outdated information

• Request deletion of your data (subject to legal and transactional obligations)

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us through the support section of our website.

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7. Policy Updates

We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page, and we encourage you to review it periodically.

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8. Contact Us

For any queries or concerns regarding our Privacy Policy, feel free to reach out via the Contact Us page on our website.

Note: A-Z Mart business is operated under Libas ISHRU PVT LTD.